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Kudos from Kustomers Print E-mail
Dear Bob & Mike,
Thanks so much for the excellent service you gave us
when installing out mini-splits. The landscaping you
had to do looks great too!
Installation was a thing of beauty - clean, fast (how you did it all
in one day we'll never figure out!)
Bob's presentation at our home was spot on. We believed him &
believed in him & the Fujitsu system. Best decision we Ever made.
We appreciate your honesty - you were straight with us, that's next
to impossible to find these days. Just can't thank you enough.
It was a pleasure to meet you both!
Stephanie & Glen H, Fredonia PA
You were the only one that instilled a sense of confidence.
Very impressed with your knowlege & approach. Also only one
who figured out the problem was with the upstairs unit not the basement unit.
John S, North Bloomfield OH
Furnace & air installed efficiently & neatly; workers were clean, neat & polite.
All seems to be working well. Appreciated the quick response to questions.
Thank you
Jean & Charles P
Its very apparent when a company knows what they're doing & are very good &
knowledgeable at it....such as your company.
Your fellow worker did a nice job!
John P, Canfield OH
I called another comany first. They would not honor any warranty on my old
furnacethat was only 7 years old. I called Bob for help. He handled the parts for me
withwarranty & didn't even know who I was. The repair was unsuccessful with the
othercompany. Bob came out in the middle of the night & got us heat on a
very cold night.Because of his trust of me & attitude toward helping others I hired
him to replace our existing furnace with one that didn't break every  time it got cold.
Thanks Bob for your excellent service.
Reichard M, Hubbard
Besides being happy with your product & services,
we appreciated your recommendations on how to update
our heating & cooling system.
We were impressed with your "no pressure" approach. Thnaks.
Gerald & Elizabeth, Poland OH
You guys were not the price leader - but with the DEO rebate a close second...
but with a catch....
a way better plan was presented up front, everything spelled out &
discussed to our understanding.
The install was fun - both guys were professional,
but also very personable & did a great job. Even the
rebate assessor was impressed at the workmanship & cost.
Thank you so much,
Chris F, Youngstown OH
Your quick response to my problem - a bad furnace.
I thought that old furnace had seen it's last days when it wouldn't start.
I called your office & talked to Bob. The best thing Bob did was
bring 2 heaters to me to use until the new furnace was put it &
in good working order.
Thank you for being so promp & quick on putting in my new furnace.
I am very grateful that there are still people like you.
Nick D, McDonald OH
I have complete faith in Bob and would not
think of calling anyone else
Dave & Ceclia, Youngstown OH
It's great to know that I can trust Bob for helping me make the best
decisions on my furnace and AC. He knows his stuff!
Gail B, Youngstown OH
I was very impressed with your very practicaql approach to getting
additional air circulation for A/C to the 2nd floor, shoud the need arise.
I also didn't feel as though you tried to "sell me" something.
Instead you laid out several options from which to choose and offered good
answers to my questions. Thanks!
David F, Canfield
I've known Bob for years now. Bob knows his stuff!!!
I highly recommend Bob to all of our family, friends & acquaintances
because of his expertise, attention to details, etc. He installed new furnaces & AC in my previous & my new house, both sets of parents' homes, my brother-in-laws, etc.
Dennis W, Canfield
Bob is the nicest person. He clearly explained what needed done.
He also told me about the energy credit program. He pointed out that my
water tank had a small smell of gas.
Debra M, Youngstown OH
Our job was not easy.
Bob took the time to make sure everything was done correctly.
It looks and works great!
Patricia R, Canfield
Keep up the great service! I appreciated how you gave us choices and
knew your product. Thank you again.
Will & have always recommended you to our friends.
Gary & Barbara, Warren
We appreciate all the hard work and headaches you put into our furnace and
air. We wouldn't have had them without Bob & Mike.
The furnace is working great. Can't wait to try the air.
Don & Marlene, Cortland
Mr Dieter has serviced out furnace & air since we moved in. He is
excellent in his field & his staff are friendly.
Michele M, Canfield
Your company was very easy to work with and
installation was fast and professional.
Jim & Deborah, Youngstown
Thank you for your prompt service. It is so nice to have a company you can trust.
Always a pleasure having you out.
J & M
Helped us choose the right size unit, made some excellent suggestions,
then quoted a fair price and did the work on time and in a very clean manner.
I had a small issue with a fan and he returned immediately to correct it.
This guy is knowledgeable and experienced.
Matt A, Youngstown
Bob Dieter is very knowledgable in his field and highly qualified in repair and installation ofheating and cooling equipment. He and his staff are very personable and don't mind answeringall of your questions as a homeowner. I knew I could trust him to do the job right.
Dawn S, Newton Falls OH
Most intelligent well versed heating & cooling person I ever met.
Would definitely recommend to anyone. Very satisfied.
John K, Canfield OH
I just wanted to take a moment to thank you for the excellent service you provided at my home.My ancient, gigantic furnace finally gave up the ghost, and your company did a great job replacing it.The new furnace was neatly installed, and integrated perfectly into my existing ductwork and basement.Your installer did a great job of making sure that no detail was overlooked, and that everything was done properly.The entire area was cleaned up very nicely following the installation.
I am very pleased with the service your company provided.
Christopher D, Poland OH
The Rheem quality with quality installation at a good price made us happy
that we had you to do our furnace & AC replacement.
Furnace tested out at 96.6% efficiency! Thanks Bob!
Ed & Jan, Poland OH
We can't thank you enough for your prompt and courteous service.
You are a rare member of your profession.
Ray & Linda L, Youngstown OH
Service beyond compare. I am extremely satisfied with the prompt,
exceptional service provided to me. Excellent job!
Greg B, Canfield OH
You Guys Rock!
We are extremely pleased with the evenness of heat -
No Drafts!
MK, Struthers OH
I want to thank you for answering my phone call on New Years Eve.
I felt bad to bother you that evening but I didn't have any heat.
I did what you said and I haven't had a problem since. I appreciate that you saved me some money.....
Jeff D, Poland OH
Several week ago, we experienced a problem with dripping from the outlet valve on a water heaterpreviously from your company. When I called to ask for advice, a very kind ladyexplained the problem & how to deal with it.
I tried it, it worked & I really appreciate her willingness to help.
Sorry it has taken so long for me to express my appreciation -
I won't hesitate to recommend your company to friends.



You are more than a company who provides excellent service, you are like family.
Thank you for all you do for me.
Sally W, Youngstown OH
Bob gave me furnace heat that I thought was impossible.
Thank you, Bob.
Barbara W, Warren OH
Howard T, Youngstown OH
The installation was quickly & professionally done.
Work was neat and an explanation was provided for the operation of the furnace & programmable thermostat.
OO, Youngstown, OH
I appreciated to option to schedule the project and the prompt installation.
I also appreciated the time Bob gave to me to explain the equipment.
Vincent & Jeanne S, Youngstown OH
I couldn't say enough good things about Bob Dieter or his employees.
They were excellent.
Sherry N, Girard OH
Timely, experienced, efficient - did a beautiful job! And my dog liked them both.
I was a single lady for years - and I felt comfortable with them in my home!
Would recommend them to anyone!
Karen M, Niles OH
You and your assistant were very polite & thoughtful as you installed the furnace.
You worked diligently to get the work done in the quickest way possible.
I really appreciate the fine job you did.
Sarah M, Youngstown OH
When I first met Bob, 20 years ago, and watched him repair my furnace I found he knew whathe was doing. I have been a mechanic all my life. I respect Bob's opinion.
Donald L, Columbiana OH
Bob & Mike did a great job, they were especially great answering all my questions.
They were very thorough with the clean up and disposal of old furnace.
Thank you!
Petrina K, Youngstown
Evaluation of our system's problems was thorough and solutions offered were
creative & cost effective. I appreciate the attention to detail in designing
& installing an energy-efficient heating & cooling package.
Linda H, Youngstown OH
Want to thank all of you, Cindy, Linda, Bob, Mike, you were all so very considerate
with any call or problem I had & worked them out.
Couldn't ask for any more.
Again my thanks for all you have done, will recommend Dieter Heating to anyone.
Carl G, Youngstown
The quality of my work is outstanding. You made it look like my house
was built this way. Thank you for a job well done.
Leo D, Boardman OH
You have quality personnel, quality workmanship, excellent work &
very professional people working for your company.
Thank you very much for help & great service.
Johnny B, Youngstown OH
The lady at your show at the mall was very well informed about furnaces -
more so than any booth out there.
Bob explained in detail what he could do to give us the best installation.
The young man who did the installation was a super worker & did a great job.
Nick B, Brookfield OH
Especially liked the options Mr Dieter gave us and explained why he would
do the work that particular way. The other contractors did not seem as well informed,
or just did not explain them as well.
Nick & Linda B, Campbell OH